Shipping policy

Delivery is free on orders of ₹999 or more. Below that, a flat charge of ₹49 applies.

The exact charge is shown in your bag before you pay, so there is never a surprise at the end. All prices on the site include taxes.

We currently deliver to [delivery area].

If your pincode is not serviceable, we will contact you and refund you in full rather than leave the order sitting.

Orders are packed and handed to the courier within [dispatch time] of payment. Delivery then usually takes [delivery time], depending on your location.

We ship with [courier partners]. You will be told when your order is dispatched.

Festivals, weather and courier delays can push these times out. If your order is taking noticeably longer than expected, contact us and we will chase it.

When you start checkout, the items in your bag are reserved for 15 minutes so that nobody else can buy them while you are entering your payment details.

If payment is not completed within that time, the reservation is released and the items go back on sale. Nothing is charged. You are welcome to start again.

Please photograph the parcel and the item before removing tags, and contact us the same day. We will arrange a replacement or a refund. Damage in transit is our problem to solve, not yours.

[support email] · [support phone]
[support hours]